Privacy notice.

Who controls your information

Vehicle Repair Experts Ltd is the data controller for information sent through this website. Privacy enquiries can be sent to info@vehiclerepairexperts.co.uk.

Information we collect

The quote form collects contact details, postcode, vehicle information, repair details, contact preference and any photographs you choose to upload.

Why we use it

We use enquiry information to assess your request, respond, arrange or provide services, maintain appropriate business records, prevent misuse and comply with legal obligations.

Sharing and retention

Information is shared only with service providers or professional advisers where needed to run the business, deliver the service or meet legal duties. Retention periods should be confirmed against the company's operational and legal requirements.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to use of your personal information, and to complain to the UK Information Commissioner's Office.

Google review information

The Reviews page may display current rating and review content supplied by Google Maps through a server-side Places API request. The website does not permanently store Google review text. Reviewer names, profile images, profile links and individual review links are displayed as provided by Google Maps, and profile images may be requested directly from Google-hosted services when reviews load.

Google processes information under its Privacy Policy. Google Maps content is subject to the Google Maps/Google Earth Additional Terms. The server-side review request does not embed a map or intentionally set Google cookies in the visitor's browser.

Security and updates

Reasonable technical and organisational safeguards are used. This notice should be reviewed whenever the form, analytics or business processes change.